Check-in app updates and SMS history

New features

Check-in app / reporting

  • Multiple customers can now be sent an SMS at once via the check-in report.
  • The check-in report now supports live updates to show new customer check-ins without needing to refresh the page.
  • A new check-in report SMS template has been added to prompt the customer to leave a Google review.
    • Note: If Google reviews are not set up for an account, contact the support team for assistance.
  • The QR code for accessing the check-in app can now be printed by itself without the poster.

SMS

  • SMS history has now been added (SMS messages → History), giving an overview of credits spent, messages sent, and their delivery status.
    • Note: Historical data will begin populating from now and is unavailable retrospectively.
  • Group messages sent to multiple customers at once will display accordingly and provide a breakdown of recipients.
  • SMS default template translation structure has been added.
  • Check-in SMS templates are now available in multiple supported languages (English, French, and Swedish at the time of writing).

🔧 Improvements

Check-in app / reporting

  • Various loading efficiency improvements aimed at the check-in report.

Miscellaneous

  • The customer import functionality now supports importing customer types (e.g. Retail / Trade / Insurance / Account).
  • Customer GDPR default preference updates.
  • API and audit efficiency updates.

🐞 Fixes

  • Fixed an issue with multiple @ email addresses preventing email receipt.